Privacy Policy (My Plumbing AZ)

 

Effective Date: 1/1/26

 

My Plumbing AZ (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or contact us for service.

 

Information We Collect

 

We may collect information you provide directly to us, such as:

• Name, phone number, email address

• Service address and details about the plumbing issue

• Messages you send through our contact forms or by email/text

 

We may also collect limited information automatically when you visit our website, such as:

• Device type, browser type, and general site usage data

• Approximate location (city/region) based on IP address

• Cookies or similar technologies are used for basic site functionality and analyticsHow

 

We Use Information

 

We use your information to:

• Respond to requests, schedule service, and provide customer support

• Communicate with you about appointments, estimates, and service updates•Improve our website and services

• Help measure and improve marketing performance (for example, understanding which pages or ads led to a call or form submission)

 

Sharing of Information

 

We do not sell your personal information.

 

We may share information only as needed with:

• Service providers who help us operate our business (website hosting, analytics, advertising tools, communications)

• Legal or regulatory authorities if required to comply with law, enforce our policies, or protect our rights and safety. Advertising, Analytics, and Cookies

 

We may use cookies and similar technologies to:

• Enable website functionality

• Understand how visitors use our site•Measure advertising performance (for example, Google Ads conversion tracking)

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You can control cookies through your browser settings. Note that disabling cookies may affect how some parts of the site function.CommunicationsIf you contact us, we may reply by phone, email, or text using the information you provide. You can request that we stop non-essential communications at any time.

 

Data SecurityWe take reasonable steps to protect your information. No website or system can be guaranteed 100% secure, but we work to safeguard data against unauthorized access.

 

Data Retention

 

We keep personal information only as long as needed for business, legal, and recordkeeping purposes, and then delete or anonymize it when appropriate.

 

Children’s Privacy

 

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

 

Your Choices

 

You may request to access, correct, or delete your personal information by contacting us using the details below.

 

Contact Us

 

If you have questions about this Privacy Policy, contact us: My Plumbing AZ